8basa Privacy Policy
Your personal information is completely safe with us. Learn in detail here how your information is collected, stored, and protected.
Table of Contents
Introduction and Scope
8basa is a trusted online betting and casino platform in Bangladesh. We place the highest importance on the privacy of our users. In this privacy policy, we explain what kind of information is collected when you use our website 8basa.cam, how that information is used, and what your rights are.
This policy applies to all 8basa services — including website browsing, account registration, financial transactions, customer support communications, and promotional activities. By accessing our site and using our services, you are automatically considered to have accepted the terms of this policy.
Our privacy policy may be updated from time to time. If there are significant changes, we will notify you at the email address linked to your account. You are advised to always read the latest version.
What Information We Collect
8basa collects information in several ways. The information collected can be divided into the following categories:
Personally Identifiable Information
Information you provide when opening an account:
- Full name and date of birth
- Email address
- Mobile number
- National ID card or passport details (for KYC verification)
- Current residential address
Financial Information
Information collected for processing transactions:
- bKash, Nagad, Rocket, or Upay account numbers
- Deposit and withdrawal history
- Transaction amounts and dates
- Visa or Mastercard details (where applicable)
Activity Information
Information collected automatically while using the platform:
- Betting, gaming, and wagering history
- Session duration and usage patterns
- Bonus usage and participation in promotional activities
Technical Information
Information related to your device and connection:
- IP address and browser type
- Device model and operating system
- Cookies and similar tracking technologies
- Referral URL and source of visit
Purpose of Using Information
8basa uses collected information only for legitimate and transparent purposes. Your information will not be used for any purpose other than those listed below:
Account Management
Creating and keeping your account active, verifying your identity (KYC), and ensuring secure login.
Service Improvement
Providing a personalized experience based on your preferences and conducting analysis to improve the overall quality of the platform.
Financial Transactions
Safely completing deposit and withdrawal processes through bKash, Nagad, Rocket, and Upay.
Fraud Prevention
Active monitoring to prevent unauthorized access, fraud, money laundering, and other illegal activities.
Customer Support
Using necessary information to resolve your issues via live chat and email and to handle complaints quickly.
Promotional Communications
Sending information about bonus offers, tournaments, and special promotions with your permission. You can opt out at any time.
Data Storage and Security
8basa uses industry-standard security technology to protect your information. Our security infrastructure is described below:
Encryption Technology
All data transferred between you and our servers is protected by SSL (Secure Sockets Layer) encryption. Stored data is also protected with advanced encryption algorithms, making unauthorized access completely impossible.
Secure Server Infrastructure
Our data is stored in secure data centers that are monitored around the clock. Regular security audits and penetration testing are conducted to quickly identify and eliminate any vulnerabilities.
Access Control
Only authorized personnel can access your personal information, and only as required for their work. All access is logged and reviewed regularly.
Data Retention Period
Your information is retained for as long as your account is active. Even after account closure, information may be kept for the applicable period as required by legal obligations and fraud investigations. Once no longer needed, information is securely deleted.
Sharing Information with Third Parties
8basa never sells your personal information. However, limited information may need to be shared with certain trusted partners to operate our services:
Payment Processors
Only the information necessary to complete transactions is shared with payment providers such as bKash, Nagad, Rocket, and Upay. These organizations have their own privacy policies and follow industry standards.
Technology Service Providers
Only the information necessary for service delivery is provided to contracted partners such as gaming software, cloud infrastructure, and security service providers. All partners are required to comply with strict data protection standards.
Legal Obligations
In legally binding situations such as court orders, lawful requests from law enforcement agencies, or fraud investigations, necessary information may be shared with the relevant authorities. Only the minimum required information will be provided in such cases.
Business Transfers
In the event of a full or partial transfer of ownership of 8basa, user information may be transferred as part of the assets. We will notify you appropriately before any such change.
Cookies and Tracking Technology
8basa uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.
Essential Cookies
Essential for maintaining login sessions, ensuring security, and the core functionality of the site. These cannot be disabled.
Functional Cookies
Used to remember your preferences such as language selection and to provide a personalized experience.
Analytics Cookies
Collect statistics to understand how users interact with the site, which helps in improving our services.
You can control or delete cookies from your browser settings. However, disabling essential cookies may cause some features of the site to not work properly.
Your Data Rights
8basa believes you should have full control over your personal information. Your rights are outlined below:
Right to Access
You can request to view all information stored in your account. We will provide a detailed report within a reasonable timeframe.
Right to Rectification
If any of your information is incorrect, request a correction. This can be done through account settings or customer support.
Right to Erasure
In certain circumstances, you may request that your information be deleted. However, not all information may be deleted if legal obligations apply.
Right to Opt Out of Promotional Communications
You can stop marketing emails or messages at any time. Use the unsubscribe option in emails or let us know directly.
Right to Data Portability
You can request your information in a structured and easily readable format.
Right to Restrict Processing
In certain circumstances, you can request that processing of your information be restricted, such as when there is a dispute about the accuracy of your data.
Protection of Minors' Data
Anyone Under 21 Is Prohibited
8basa is operated for those aged 21 and above only. We do not knowingly collect or store the personal information of any minor. Age verification is mandatory during account registration.
If we become aware that a minor has accidentally created an account, that account will be closed immediately and all associated information will be securely deleted. If a parent or guardian suspects their child has created an account, please contact us immediately.
Changes to the Privacy Policy
8basa may update this privacy policy from time to time due to business needs, legal changes, or service improvements. For any significant changes, we will inform you in the following ways:
How We Notify You of Changes
- A notification will be sent to your registered email address.
- A clear notification banner will be displayed at the top of the site.
- The "Last Updated" date at the top of this page will be changed.
- For significant changes, sufficient notice will be given before they take effect.
If you continue using the site after the changes, you will be considered to have agreed to the new policy. If you do not agree with the new policy, you may request to close your account.
Contact Us
If you have any questions, concerns, or requests about this privacy policy, do not hesitate to contact us. Our dedicated privacy team is always ready to resolve your issues.
Live Chat Support
Connect directly to our live chat from any page on the site. Support in Bengali is available 24/7 — no waiting.
Email Contact
For detailed privacy-related requests, email us at: [email protected] — we try to respond promptly.
We Are Committed to Protecting Your Data
Your privacy is our highest priority. Our 24/7 support team is always ready to help with any questions.
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